Questions, answered plainly

Home health is medical care from licensed staff, like nursing and therapy. Home care is non-medical help with daily life, like bathing, meals and companionship. Many families use both. Call us and we will explain which fits your situation.

Yes, for home health services such as nursing and therapy. If you do not have one yet, call us. We can explain what to ask your doctor for.

Medicare covers home health services when you meet its rules: your doctor orders it, you need part-time skilled care, you are homebound, and the agency is Medicare-certified. We accept Traditional Medicare and the plans listed on our Insurance page. Call us and we will check your coverage with you.

Not at this time. We accept Traditional Medicare and the private and Medicare Advantage plans listed on our Insurance page. If Medi-Cal is your only coverage, call us and we will point you to agencies that can help.

Call us and we will tell you the next available start based on your doctor's order and where you live. If you are being discharged from a hospital, your discharge planner can send us the referral directly.

It depends on your plan of care. Visits are usually part-time and intermittent, for example a few times a week, and change as you improve.

We serve families across Southern California: Los Angeles, Orange, Ventura, San Bernardino and Riverside counties, including hard-to-reach areas other agencies turn down, such as the Antelope Valley, the high desert and mountain communities. Use the ZIP code checker on our Service Area page or call us.

Licensed nurses, physical therapists, occupational therapists and speech-language pathologists, plus aides and a medical social worker when your plan calls for them. All clinical staff are licensed in California and trained in home care before they visit a patient.

A nurse or therapist will review your doctor's orders, ask about your health and your home, check vital signs, and agree goals with you. You will leave that visit knowing what happens next and who to call.

Yes. Nurses can set up medications, teach you how and when to take them, and watch for side effects. Aides can give reminders.

Call us. A nurse is a phone call away for questions about your care. If it is a medical emergency, call 911 first.

We encourage it. We teach family members what to watch for and how to help, and we keep you informed, including relatives who live far away, with your permission.

Fax orders and face-to-face documentation to 747-262-1677, or call 747-262-1676. See our Referrals page for what to include.

Yes. We follow HIPAA and California privacy law. Please do not send medical details through our website forms; we collect those securely by phone or fax.